Regional Couriers

Mission

To provide superior value in Transportation/Courier Services. The Kaiser Regional Courier Department is committed to providing high quality services in a collaborative partnership with our customers, and employees. Optimizing both internal and external resources, we will be committed to providing the most efficient integrated transportation services in an environment driven by local needs with centralized oversight, expertise and facilitation.


Vision

Our vision is to provide seamless, and high quality service in a collaborative partnership with all functional groups, and levels of the organization.


Base of Operation

The Regional Couriers Department is based at the Regional laboratory in North Hollywood, and also operates work stations out of six other locations; Downey, Riverside, Walnut Center, Baldwin Park, Woodland Hills, and Panorama City. Our primary function is to provide transportation and deliveries, as well as sort and re-route inter-office mail. Our primary customers include; Laboratory/Pathology, Pharmacy, Member Services, Medical Records, Optical, and Radiology.

Services


Activity Schedules

We provide a scheduled pick-up and delivery service on a 24 hr/ 7 day a week basis, with an average of 5 services per day at medical centers, to most Southern California Kaiser locations. Our cargo includes; laboratory specimens, pharmaceuticals, patient charts, x-rays, and inter-office mail. We provide bar code tracking for all lab specimens, and other sensitive materials (i.e. payroll.

Online Schedule


Package Tracking

Our clients within the Kaiser Permanente facilities currently print their own tracking label for real time tracking of their packages. This tracking system, Pac Trac allows sender, couriers and administrative staff to review previously sent packages for pick up time, location stops and delivery times all via their tracking number. This review is Web based for end user ease.

Tracking Link & Pac Trac


KPRC.Info@kpregionalcouriers.org         KPRC.CourierSpecial@kpregionalcouriers.org


 

PacTrac is a versatile internal tracking software solution that allows us to track pickups and deliveries.

 

 
 


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Administration Only

Kaiser Permanente Regional Couriers
11666 Sherman Way, North Hollywood 91605
Tie Line: 8-397   Phone: 818.503.6900   Fax: 818.503.6911